OAG - Child Support | Child Support Technician II | 26-0176

ATTORNEY GENERAL OF TEXAS • San Marcos, TX • 21h ago

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00054766 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

Are you interested in mission-driven work? Do you enjoy helping others? Join the Office of the Attorney Generaland#8217;s (OAG) Child Support Division (CSD) in our mission to encourage responsible parenting by promoting the involvement of both parents in their childrenand#8217;s lives and ensuring that children in Texas receive the support they need and deserve. Child Support Technicians (CSTs) perform case initiation, docket coordination, legal support, or other Child Support Program technical support and assistance work. CSTs may assist in training others and provide a high level of customer service at all times. CSTs gain valuable legal support experience and are part of a collegial team dedicated to supporting Texas children and families. Employees of the OAG experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state.The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large state agency making a positive difference in the lives of Texans.Opens cases on the Children Are My Priority system (ChAMP); checks for duplicate cases, assesses cases to determine case @type, validity and completeness of information; requests missing information or documents; forwards cases to the appropriate Child Support Officer (CSO)Prepares cases for court, which may include filing pleadings, setting cases on docket, monitoring service, and attending court as needed.Coordinates, schedules, and monitors paternity tests; processes and distributes test resultsMay serve as a Notary PublicEnters, retrieves, and updates child support case information on the ChAMP systemMonitors the ChAMP system and other computer databases to identify new or updated locate informationVerifies locate and employment information using all available sourcesPerforms money-handling duties to process child support paymentsPrepares routine or periodic reportsResearches court ordersResponds to routine telephone inquiries concerning child support casesOpens, sorts, and distributes incoming mail and documentsAssists with conducting seminars and interviewing custodial parents to gather additional information about absent parentsAssists in training staffScan and index documentsReview and maintain child support virtual files for accuracy in the Enterprise Content management (ECM) repositoryPerforms related work as assignedMaintains relevant knowledge necessary to perform essential job functionsAttends work regularly in compliance with agreed-upon work scheduleEnsures security and confidentiality of sensitive and/or protected informationComplies with all agency policies and procedures, including those pertaining to ethics and integrity Qualifications: Education: Graduation from high school or equivalentEducation: Completion of two years (sixty credit hours) from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: Child Support Program, complex clerical, customer service, secretarial.Experience: Two (2) years of full-time experience working in the following (or closely related) fields: Child Support Program, complex clerical, customer service, secretarial.Skill in using a computer for word processing and data entry/retrievalSkill in handling multiple tasks, prioritizing, and meeting deadlinesSkill in effective oral and written communicationSkill in exercising sound judgment and effective decision makingAbility to receive and respond positively to constructive feedbackAbility to work cooperatively with others in a professional office environmentAbility to provide excellent customer serviceAbility to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)Ability to arrange for personal transportation for business-related travelAbility to work more than 40 hours as needed and in compliance with the FLSAAbility to lift and relocate 30 lbs.Ability to travel (including overnight travel) up to 5%Typing at 35 words per minute (typing test is required at time of interview)PREFERRED QUALIFICATIONSSkills: Proper use of punctuation, sentence structure, grammar, and spellingOther Language: Ability to proficiently read, write, and speak SpanishTo apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdfTHE OAG IS AN EQUAL OPPORTUNITY EMPLOYER

Similar Jobs

Secret Cleared Critical Facility Technician - Electrical

Insight Global • Kelly Usa, TX • 4d ago

IT & Engineering

Job Description Ensure all electrical, mechanical, and fire/life safety equipment in the data center operates at peak efficiency. Perform planned preventative maintenance, daily corrective work, and emergency response fo...

4d ago

Go to Apply

Environmental Technician (Landfill Gas)

WM • New Braunfels, TX • 5d ago

IT & Engineering

I. Job Summary This position reports to the Gas Operations Manager and is responsible for the operation and maintenance of landfill gas collection and control systems (GCCS). The GCCS consists of a series of extraction p...

5d ago

Go to Apply

(USA) Quality Engineer - Supply Chain

Walmart • New Braunfels, TX • 1w ago

IT & Engineering

Position Summary... What you'll do... Job Description IMMIGRATION SPONSORSHIP IS NOT AVAILABLE FOR THIS ROLE Leads Process Improvement tools and methods for example 5S root cause analysis six sigma time and motion studie...

1w ago

Go to Apply

Nontenure Faculty Pool - Manufacturing Engineering

Texas State University • San Marcos, TX • 1w ago

IT & Engineering

Posting Information Position TitleNontenure Faculty Pool - Manufacturing Engineering Job Posting Number2026041NTL Job LocationSan Marcos College/DivisionCollege of Science and Engineering Department/SchoolIngram School o...

1w ago

Go to Apply

Assistant Professor of Instruction - Manufacturing Engineering

Texas State University • San Marcos, TX • 1w ago

IT & Engineering

Posting Information Position TitleAssistant Professor of Instruction - Manufacturing Engineering Job Posting Number2026070NTL Job LocationSan Marcos College/DivisionCollege of Science and Engineering Department/SchoolIng...

1w ago

Go to Apply

Assistant Professor in Mechanical Engineering

Texas State University • San Marcos, TX • 1w ago

IT & Engineering

Posting Information Position TitleAssistant Professor in Mechanical Engineering Job Posting Number2026045TTL Job LocationSan Marcos DepartmentIngram School of Engineering Position Description TheIngram School of Engineer...

1w ago

Go to Apply

Nontenure Faculty Pool - Mechanical Engineering Program (Nontenure Line Faculty)

Texas State University • San Marcos, TX • 1w ago

IT & Engineering

Posting Information Position TitleNontenure Faculty Pool - Mechanical Engineering Program (Nontenure Line Faculty) Job Posting Number2026025NTL Job LocationSan Marcos College/DivisionCollege of Science and Engineering De...

1w ago

Go to Apply

Electrical Engineer

Actalent • Buda, TX • 1w ago

IT & Engineering

Job Title: Electrical Engineer Job Description The Electrical Engineer will play a critical role in the care and development of drones, focusing on designing new electronic systems and maintaining the current fleet. This...

1w ago

Go to Apply

Electrical Engineer

Actalent • Buda, TX • 1w ago

IT & Engineering

1w ago

Go to Apply

Nontenure Faculty Pool - Electrical Engineering Program

Texas State University • San Marcos, TX • 1w ago

IT & Engineering

Posting Information Position TitleNontenure Faculty Pool - Electrical Engineering Program Job Posting Number2025018NTL Job LocationSan Marcos College/DivisionCollege of Science and Engineering Department/SchoolIngram Sch...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.